Frequently Asked Questions
Do we have to filter all Accounts and Aliases?
With our Spam Filtering for Businesses service, you create two separate lists of addresses for each of your domains.
- Filtered - The list of your addresses that you want us to filter.
- Not Filtered - Addresses for which you want us to accept mail, and to then deliver to your servers without passing through our spam and virus filters.
You can manage both lists from the Email Accounts menu within the Support site. The two lists combined must total all of your valid and deliverable addresses, whether they resolve to unique mailboxes or are aliases and/or forwarders.
Note, the distribution of addresses between the two lists does not affect your billing, which is based on the total number of addresses for which we must carry traffic.
Additionally, because our Directory Harvest, Dictionary Attack and Zombie Machine defenses operate at the SMTP level, all addresses (whether content filtered or not) will benefit by a substantial reduction in spam.
Other FAQ Sections:
MX-Defender for business/corporate/enterprise
Email Hosting
Personal Anti-Spam Filtering
Email For Kids
Technical Email Issues
Understanding Email Basics
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