Frequently Asked Questions

How do I retrieve messages OnlyMyEmail has removed?

Email that is blocked as Spam (or any other category you've chosen to block) is placed in a separate "deleted mail folder" and held on our servers for 14 days.

You can review these messages either through the "View Deleted Email" menu in our Support site or from the daily "SpamReports" that we will email to you.

Regardless of which method you use, the "Subject:" of each message displayed is a hyper-link that can be used to review a copy of the original.

Included in the display of this copy is a "Resend" button added to the to right-hand corner and selecting that button will re-deliver the original email to original destination address.

Once the resend is confirmed, you will be presented with the option of specifying whether future emails from that sender should be delivered.

Other FAQ Sections:

MX-Defender for business/corporate/enterprise
Email Hosting
Personal Anti-Spam Filtering
Email For Kids
Technical Email Issues
Understanding Email Basics


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