Frequently Asked Questions

How much delay does the filtering add?

OnlyMyEmail's "Personal" anti-spam solution must first wait for emails to reach the external email account that you want us to filter.

Our servers will attempt to connect to your filtered address every few minutes to check for new messages, and will then download, filter and unify them into your @OnlyMyEmail.com address.

This process means that you can expect delays ranging anywhere from 2 to 10 minutes, depending on a wide variety of factors. If you are experiencing delays greater than this, then visit the "Problems & Solutions" menu within the Support site for troubleshooting advice.

Notice: This does not apply to customers using our Business Spam Filtering service (MX-Defender).

Other FAQ Sections:

MX-Defender for business/corporate/enterprise
Email Hosting
Personal Anti-Spam Filtering
Email For Kids
Technical Email Issues
Understanding Email Basics


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