Are there accounts OnlyMyEmail cannot filter?

Yes. In order to filter email under the Personal plan, standard POP or IMAP access is required, and there are email systems that do not support or offer POP access.

There are a few popular Webmail systems that do not allow external access. The free version of Yahoo mail is such an example, but if you pay to upgrade to the paid "Plus" version, then POP access is enabled and we can filter those accounts.

We have also seen private systems that will only allow access to computers actively connected to their own networks. This is not unheard of when it comes to private corporate networks. If you cannot access an email account from an outside location (such as a cyber-cafe or public Wi-Fi hotspot) then we will be excluded as well. If this is the case, contact your system administrator and ask them to allow connection from OnlyMyEmail.

Please note that you'll need to provide the address you want filtered when you subscribe. We will test that account's compatibility in real time and if we cannot connect, then the subscription process will be complete.

Notice: This does not apply to customers using our Business Spam Filtering service (MX-Defender).

Other FAQ Sections:

MX-Defender for business/corporate/enterprise
Email Hosting
Personal Anti-Spam Filtering
Email For Kids
Technical Email Issues
Understanding Email Basics

If you don't find the answer you're looking for here, please email your question to: