Email that is blocked as Spam (or any other category you've chosen to block) is placed in a separate "deleted mail folder" and held on our servers for 7 days.
Parents can review these messages either through the "View Email Activity" menu in our Support site or from the daily "Email Activity Reports" that we will email to you.
Regardless of which method you use, the "Subject:" of each message displayed is a hyper-link that can be used to review a copy of the original.
Included in the display of this copy is a "Resend" button added to the to right-hand corner and selecting that button will re-deliver the original email to original destination address.
Once the resend is confirmed, you will be presented with the option of specifying whether future emails from that sender should be delivered.
