Frequently Asked Questions
Value Added Resellers
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How much of a discount do I get?
Discounts start at 25%. However, qualified accounts can receive a generous discount of up to 40%.
Plus, all commissions and revenue continue for as long as the client stays with OnlyMyEmail.
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Who bills the customer?
You do. You are in control of your client subscriptions, billing for the service and the entire client relationship.
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Will I need to train my customers on how to use OnlyMyEmail?
No. Other than answering a question or two, the user experience is so intuitive that client "training" is practically non-existent.
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How do I manage the accounts?
All account management can be done remotely, from any location.
Just use a web browser to login to our support site and access your account.
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Do I need a separate login/password for each of my customers?
No, that is not required. You can use just one account to manage all the settings for each domain that we filter for you.
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What are the Daily Report emails?
When enabled, our system creates and delivers a Daily Report email for each email address.
The report provides a summary list of all the emails that we blocked for that email address the previous day.
The owner of the address can then use the links in the report to view and, if needed, retrieve any emails listed in the report.
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Will my customer see OnlyMyEmail emails or graphics?
If enabled for the account, our system will send a Daily Report email to all the email addressses in each domain. This report does contain a "powered by" logo and link to our website.
Other than that, we will not send any other emails to your customers.
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How do I brand the daily spam reports with my logo and contact information?
The Daily Report emails to your users include free branding with your logo and contact information.
All we need is an image file of your logo and the contact information you want us to use in the daily report and our support staff will be able to set it up for you.
Just send an email to support@onlymyemail.com and they will help you through the process.
Other FAQ Sections:
MX-Defender for business/corporate/enterprise
Email Hosting
Personal Anti-Spam Filtering
Email For Kids
Technical Email Issues
Understanding Email Basics
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